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Our story

Built for beauty teams who want calm, fully booked calendars.

We started inside busy clinics drowning in DMs and no-shows. BeautyOps pairs an AI receptionist with premium booking and automations so every client interaction feels concierge-level.

BeautyOps team collaborating in studio

We’ve seen high-end beauty teams burn hours answering messages, chasing confirmations, and enforcing policies. BeautyOps was built so your best clients always get a response and a booking—without sacrificing your tone or boundaries.

The platform pairs an AI receptionist with premium booking flows, deposits, reminders, and automations tailored to beauty clinics. No more duct-taped tools or generic software that doesn’t understand your services.

Our team comes from product, AI, and beauty operations. We embed with customers, set up services together, and iterate based on real feedback from salons, lash studios, brow bars, facial bars, and medspas.

Beauty-first
We obsess over the details that matter to salons and clinics—timing buffers, photo consent, and on-brand experiences.
Guardrails by default
Policies, deposits, and reminders are built in so your calendar stays profitable without micromanaging.
Human + AI
AI should support your team, not replace it. We keep humans in control with clear audit trails and easy escalation.

Team

Beauty operators + product builders.

We combine years running salons and clinics with deep SaaS and AI experience. That blend keeps BeautyOps grounded in real operations.

Maya Torres
Co-founder & CEO
Former salon operator who leads product and customer research.
Alex Mensah
CTO
Built AI infrastructure at enterprise SaaS companies; oversees platform reliability.
Priya Desai
Head of Success
Runs concierge onboarding and makes sure every clinic launches with a ROI plan.

What we believe

Beauty teams deserve tools that match their craft.

No more clunky software. BeautyOps keeps clients feeling looked-after while keeping your ops lean.

Consultative onboarding
We configure services, deposits, reminders, and automations with you so launch day is smooth.
Beauty-specialist support
Our team has worked with salons and clinics—we speak your language and ship updates weekly.